Introduction
Welcome to ProBrakes Mobile! We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website (https://probrakesmobile.net/) or engage our services. By accessing our website or using our services, you agree to the terms outlined in this policy.
Information We Collect
Personal Information: When you use our website or request our services, we may collect personal information such as your name, address, phone number, email address, and vehicle details. This information is necessary for scheduling appointments and providing our services.
Service Requests: When you submit service requests through our forms, we collect information related to the specific services you need (e.g., oil change, brake repair). This information helps us tailor our services to your requirements.
Communication: We may collect information from our communication with you, including emails, phone calls, and chat messages. This allows us to address your inquiries, confirm appointments, and provide updates.
How We Use Your Information
Service Delivery: We use your personal information to schedule appointments, dispatch our technicians to your location, and perform the requested services (e.g., oil changes, brake repairs).
Communication: We use your contact details to communicate with you regarding service updates, appointment confirmations, and any other relevant information.
Improvement and Analytics: We may analyze aggregated data to improve our services, enhance user experience, and optimize our operations. This data is anonymized and does not identify individual users.
Data Security
We take data security seriously. Your information is stored securely, and we implement industry-standard measures to protect it from unauthorized access, loss, or misuse.
Sharing Your Information
Third Parties: We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share necessary details with our technicians to fulfill service requests.
Legal Compliance: We may disclose your information if required by law or to protect our rights, safety, or property.
Your Choices
Access and Correction: You can request access to the personal information we hold about you. If any details are incorrect, you can ask us to correct them.
Opt-Out: You can opt out of receiving marketing communications from us.
Contact Us
If you have any questions or concerns about our privacy practices, please contact us at pro.brakesmobileservices@yahoo.com.